Privacy Policy

1. Information we collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number
• Appointment and scheduling information, when you book through our online scheduler
• Information you voluntarily provide through contact or inquiry forms
• Technical data: IP address, browser type, and pages visited, through standard server logs

We do not collect clinical or therapeutic records through this website. Clinical records are managed separately through our secure practice management systems.

2. How we use your information

• To respond to inquiries and schedule consultations
• To provide and improve our services
• To send appointment reminders or administrative communications
• To comply with legal and regulatory obligations

We will not use your information for marketing purposes without your explicit consent.

3. How we protect your information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Virtual therapy sessions are conducted through secure, encrypted video platforms compliant with Canadian privacy standards.

4. Third-party services

We use third-party platforms for video sessions and appointment scheduling. These providers are contractually bound to protect your information. We do not sell your personal data to any third party.

5. Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law.

6. Your rights

You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact us at info@getreconnected.ca.

7. Contact

For privacy-related questions or concerns, please contact:

Get Reconnected Psychotherapy and Counselling Services
120 Eglinton Avenue East, Suite 202-A, Toronto, ON M4P 1E2
(905) 439-6734
info@getreconnected.ca